Salesforce Business Analyst

About the Opportunity

Join our team as a Salesforce Business Analyst supporting a critical federal agency modernization effort. This role combines business analysis expertise with Salesforce platform knowledge to drive requirements gathering, process improvement, and solution design. After a 6-month contract period, you'll transition to permanent employment on a long-term program extending through 2030.

Key Responsibilities

• Elicit, analyze, and document business requirements from stakeholders
• Create comprehensive business process diagrams and workflow documentation
• Write detailed user stories with clear acceptance criteria
• Validate business rules and configuration requirements in Salesforce
• Develop deep understanding of Salesforce capabilities and constraints (configuration knowledge helpful but not required)
• Support sandbox cloning and environment management activities
• Collaborate with Scrum Master and development teams in Agile ceremonies
• Translate business needs into technical specifications
• Facilitate requirements workshops and stakeholder interviews
• Support user acceptance testing (UAT) and validation activities

Required Qualifications

• 3 years of experience as a Business Analyst with Salesforce projects
• Strong understanding of Salesforce platform capabilities and data models
• Proven ability to elicit requirements and translate business needs into user stories
• Experience creating business process diagrams (Visio, Lucidchart, or similar tools)
• Excellent documentation and communication skills
• Experience working in Agile/Scrum environments
• Ability to work on-site in Martinsburg, WV up to 5 days per week
• Must be eligible for Public Trust clearance (U.S. citizenship or permanent residency required)
• Commitment to 6-month contract-to-hire arrangement

Preferred Qualifications

• Salesforce certifications (Administrator, Business Analyst, or equivalent)
• Federal government contracting experience
• Prior work with DHS or similar agencies
• Experience with JIRA and Confluence
• Familiarity with sandbox management and release processes
• BA certification (CBAP, PMI-PBA, or similar)

What We Offer

• Competitive hourly rates with guaranteed conversion opportunity
• Long-term program stability through August 2030
• Work on meaningful projects supporting a key federal mission
• Collaborative, supportive team environment
• Fast-track Public Trust clearance process

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.